xuepx Posted January 15, 2011 Share Posted January 15, 2011 i don't know why my site can't connect! it last about 2 weeks. i can login cpanel, but website is not connect. i ping xuepx.heliohost.org（216.218.192.170), I get time out(100% lost) my domain: xuepx.heliohost.org(team.xuepx.cn) Link to comment Share on other sites More sharing options...
jje Posted January 15, 2011 Share Posted January 15, 2011 Both websites (xuepx.heliohost.org and team.xupex.cn) are showing fine? If the error is still occuring, please try clearing your internet cache. Link to comment Share on other sites More sharing options...
Guest Geoff Posted January 17, 2011 Share Posted January 17, 2011 If you are living in china, your government might be blocking our IP. Link to comment Share on other sites More sharing options...
KaMzAr Posted January 18, 2011 Share Posted January 18, 2011 So am i, im in China,i do connect my site through proxy only ,the GOV must have blocked the ip of the server.SO, Could i have a request to move my site to other server,admin? Link to comment Share on other sites More sharing options...
Wizard Posted January 18, 2011 Share Posted January 18, 2011 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted January 19, 2011 Share Posted January 19, 2011 xuepx - your IP should be changed and your site should be visible within 24 hours. KaMzAr: what is your HelioHost username? Link to comment Share on other sites More sharing options...
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