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Posted

hello guys, first i want to say that i have big expectatios from this site, i have tested several other hosting whitout luck, heres the deal i signed up like 4 days ago and still cant access anything, i know this can take up a while (up to 96 hours) but is it normal that i get "Internet Explorer cannot display the webpage" after 4 days when trying to enter the url "http://echofx.heliohost.org/cpanel"?

 

thanks in advance... and im sorry for any typo or erros in the grammar, im from Venezuela! greetings from latin america to all the team at heliohost! keep up the good work!

 

Dear eniedoc,

 

Your hosting account at HelioHost has been added to the creation queue. Here is your account information:

Username: eniedoc (note: case sensitive!)

Password: xxxxxxxxxxxx

Domain: echofx.heliohost.org

Control Panel URL: http://echofx.heliohost.org/cpanel

 

Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.

 

Regards,

HelioHost Staff

 

 

Edit: after reading some posts from djbob i found out that stevie is a little bit overloaded this days... so i guess i'll wait for you guys to solve the situation, please keep me posted! thx!

Posted

Sorry about the wait... your account should be up in a couple of days or less.

Posted
Sorry about the wait... your account should be up in a couple of days or less.

 

thanks for the fast answer man, i'll wait! and you guys have 1 more Commitment at area51.stackexchange! cheers!

Posted
hello guys, first i want to say that i have big expectatios from this site, i have tested several other hosting whitout luck, heres the deal i signed up like 4 days ago and still cant access anything, i know this can take up a while (up to 96 hours) but is it normal that i get "Internet Explorer cannot display the webpage" after 4 days when trying to enter the url "http://echofx.heliohost.org/cpanel"?

 

thanks in advance... and im sorry for any typo or erros in the grammar, im from Venezuela! greetings from latin america to all the team at heliohost! keep up the good work!

 

Dear eniedoc,

 

Your hosting account at HelioHost has been added to the creation queue. Here is your account information:

Username: eniedoc (note: case sensitive!)

Password: xxxxxxxxxxxx

Domain: echofx.heliohost.org

Control Panel URL: http://echofx.heliohost.org/cpanel

 

Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.

 

Regards,

HelioHost Staff

 

 

Edit: after reading some posts from djbob i found out that stevie is a little bit overloaded this days... so i guess i'll wait for you guys to solve the situation, please keep me posted! thx!

i have the same problem, 3 days and still my account is not activated!!!

here is the e-mail (receive date Fri, Jan 7, 2011 at 11:30 AM):

 

Dear try2fly,

 

Your hosting account at HelioHost has been added to the creation queue. Here is your account information:

Username: try2fly (note: case sensitive!)

Password: xxxxxxxxxx

Domain: try2fly.heliohost.org

Control Panel URL: http://try2fly.heliohost.org/cpanel

 

Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.

 

Regards,

HelioHost Staff

 

please activate it!

Posted

On HelioHost, accounts are NOT activated by hand - we have an automated script that does it. However, each account takes about 10 minutes, and there are currently ALOT of account in the queue for that script to handle. Also, the server needs to restart at the end of the day to finish the activation.

 

Sorry for any inconvenience.

Posted

Yes. You will have to wait longer.

 

Right now, there are about 8 pages of accounts registered on only one day. Stevie (our server) is desperately trying to keep up. Hopefully charlie (new server) will be up soon to ease the load.

Posted
so, it seems that i should wait for a long time?? :huh:

 

Sorry about the long wait. djbob has found an issue with the creation script and has solved it - your account should be active soon.

 

eniedoc, your site is now active and working correctly. You can now login at http://stevie.heliohost.org:2082 . If you are still seeing the queued page then please reset your browsers cache. ;)

Posted
so, it seems that i should wait for a long time?? :huh:

 

Sorry about the long wait. djbob has found an issue with the creation script and has solved it - your account should be active soon.

 

eniedoc, your site is now active and working correctly. You can now login at http://stevie.heliohost.org:2082 . If you are still seeing the queued page then please reset your browsers cache. ;)

 

 

Thanks man! that's great news! ... ill be uploading my site tonight! keep up the good work!

Posted
Sorry about the long wait. djbob has found an issue with the creation script and has solved it - your account should be active soon.

 

eniedoc, your site is now active and working correctly. You can now login at http://stevie.heliohost.org:2082 . If you are still seeing the queued page then please reset your browsers cache. ;)

 

well, that's good news, thank you, thank you so much!

 

altough, right now i don't have actually any real php site for upload, but helio hosting features (such as safe_mode disabled & imagemagik & ...) makes it a good (& maybe unique!) option for an amateur web developer like me, who seriously wants to improve his knowledge in various topics...

 

i'm counting seconds to see my account!! :rolleyes:

Posted
i'm counting seconds to see my account!!

 

If you aren't seeing your account, refresh your browser's cache.

Posted
i'm counting seconds to see my account!!

 

If you aren't seeing your account, refresh your browser's cache.

didn't work!

like user 'eniedoc', i'm waiting here to get notified by one of the forum managers about accout activation.

well, personally i think it's better for 'automated activation script' to automatically send another email to the users as soon as their account gets activated. this way, i don't have to check this forum, i can have good news in my email!

Posted
i'm counting seconds to see my account!!

 

If you aren't seeing your account, refresh your browser's cache.

didn't work!

like user 'eniedoc', i'm waiting here to get notified by one of the forum managers about accout activation.

well, personally i think it's better for 'automated activation script' to automatically send another email to the users as soon as their account gets activated. this way, i don't have to check this forum, i can have good news in my email!

We're actually about to work on a script that will allow you to check the status of your account. Sorry it takes so long. We only have one overloaded server and four busy admins.

 

According to the database, try2fly.heliohost.org is still queued.

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