Jordan Shaw Posted December 9, 2010 Share Posted December 9, 2010 Hello. I've recently removed my main site, forgetting that I needed the folders on there, the postinfo.html and the other file in there and it's not allowing me to have any other index file other than /index.php, which I do not wish to have at the moment. Have I messed up my account? If so, is it possible to re-install my account to the web-server? It's currently showing a 404 page. My website is: http://www.j-shaw.co.uk. Link to comment Share on other sites More sharing options...
Byron Posted December 9, 2010 Share Posted December 9, 2010 Did you delete your public_html folder? If your still ok on the public_html folder then go to your cpanel and look for FrontPage Extensions. Go into FrontPage and click uninstall and see if that gets you back up. Link to comment Share on other sites More sharing options...
Jordan Shaw Posted December 9, 2010 Author Share Posted December 9, 2010 Did you delete your public_html folder? If your still ok on the public_html folder then go to your cpanel and look for FrontPage Extensions. Go into FrontPage and click uninstall and see if that gets you back up. It's not letting me uninstall this. It keeps saying: Attempting to remove FrontPage extensions... The frontpage installer is still completing the previous request, please wait a minute and try again. FrontPage extensions are currently: installed Link to comment Share on other sites More sharing options...
Byron Posted December 9, 2010 Share Posted December 9, 2010 Try it once more and if it still doesn't uninstall then wait 2 or 3 hours until the server load is a little lower. Link to comment Share on other sites More sharing options...
Jordan Shaw Posted December 9, 2010 Author Share Posted December 9, 2010 I shall wait until tomorrow and try once more. I'll get in contact if it continues to say this. Thank you for your help. Link to comment Share on other sites More sharing options...
Jordan Shaw Posted December 10, 2010 Author Share Posted December 10, 2010 I've managed to uninstall the frontpage installer for the main domain and the sub. It still isn't working. Link to comment Share on other sites More sharing options...
Byron Posted December 10, 2010 Share Posted December 10, 2010 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Ashoat Posted December 12, 2010 Share Posted December 12, 2010 Do you have any .htaccess files in the public_html folder, or the folder above it? Link to comment Share on other sites More sharing options...
Jordan Shaw Posted December 13, 2010 Author Share Posted December 13, 2010 I don't. It's affecting one of my addon domains, fine-zone.co.uk also. Would I need to create a .htaccess file? Link to comment Share on other sites More sharing options...
Jordan Shaw Posted December 17, 2010 Author Share Posted December 17, 2010 What is it that I need to do? Create a .htaccess file? Link to comment Share on other sites More sharing options...
Ashoat Posted December 20, 2010 Share Posted December 20, 2010 I'm honestly not entirely sure... I'm not sure how the Apache Frontpage Extensions solution works. But I'm pretty that the default directory you get when your account is created includes a .htaccess file. Have you asked around the specified support channel for Apache's mod_frontpage? Link to comment Share on other sites More sharing options...
Jordan Shaw Posted December 20, 2010 Author Share Posted December 20, 2010 I haven't been anywhere else other than this thread for information. I've been trying to sort things out with school work and www.fine-zone.co.uk (Linked with www.j-shaw.co.uk's account) Should I try and look for a solution elsewhere, and update you if I find something? Link to comment Share on other sites More sharing options...
Guest Geoff Posted December 20, 2010 Share Posted December 20, 2010 It seems like apache is rewriting the url: http://www.j-shaw.co.uk/ to: http://www.j-shaw.co.uk/index.php I this might be the case because normally: The requested URL /index.php was not found on this server. Would be this: The requested URL / was not found on this server. This might be causing apache to look for the file 'index.php' instead of the default document. See if you can find rewrite rules in your .htaccess files.If you can't just delete them all, and see if that fixes the problem. You should be still able to have index.html files, you just can't have them as your default document. Link to comment Share on other sites More sharing options...
Ashoat Posted December 20, 2010 Share Posted December 20, 2010 Yeah, it looks like you have some rewrite rules going on there. What's your HelioHost username? Link to comment Share on other sites More sharing options...
Jordan Shaw Posted December 21, 2010 Author Share Posted December 21, 2010 My username is blade76. Link to comment Share on other sites More sharing options...
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