[Solved] Site not working properly.

[Jordan Shaw]

Hello.

 

I've recently removed my main site, forgetting that I needed the folders on there, the postinfo.html and the other file in there and it's not allowing me to have any other index file other than /index.php, which I do not wish to have at the moment.

 

Have I messed up my account? If so, is it possible to re-install my account to the web-server?

 

It's currently showing a 404 page.

 

My website is: http://www.j-shaw.co.uk.

[Byron]

Did you delete your public_html folder? If your still ok on the public_html folder then go to your cpanel and look for FrontPage Extensions. Go into FrontPage and click uninstall and see if that gets you back up.

 

[Jordan Shaw]

Did you delete your public_html folder? If your still ok on the public_html folder then go to your cpanel and look for FrontPage Extensions. Go into FrontPage and click uninstall and see if that gets you back up.

 

It's not letting me uninstall this. It keeps saying:

 

Attempting to remove FrontPage extensions...

 

The frontpage installer is still completing the previous request, please wait a minute and try again.

 

FrontPage extensions are currently: installed

[Byron]

Try it once more and if it still doesn't uninstall then wait 2 or 3 hours until the server load is a little lower.

[Jordan Shaw]

I shall wait until tomorrow and try once more. I'll get in contact if it continues to say this.

 

Thank you for your help.

[Jordan Shaw]

I've managed to uninstall the frontpage installer for the main domain and the sub. It still isn't working.

[Byron]

This support request is being escalated to our root admin.

[Ashoat]

Do you have any .htaccess files in the public_html folder, or the folder above it?

[Jordan Shaw]

I don't. It's affecting one of my addon domains, fine-zone.co.uk also.

 

Would I need to create a .htaccess file?

[Jordan Shaw]

What is it that I need to do? Create a .htaccess file?

[Ashoat]

I'm honestly not entirely sure... I'm not sure how the Apache Frontpage Extensions solution works. But I'm pretty that the default directory you get when your account is created includes a .htaccess file.

 

Have you asked around the specified support channel for Apache's mod_frontpage?

[Jordan Shaw]

I haven't been anywhere else other than this thread for information. I've been trying to sort things out with school work and www.fine-zone.co.uk (Linked with www.j-shaw.co.uk's account)

 

Should I try and look for a solution elsewhere, and update you if I find something?

[Guest Geoff]

It seems like apache is rewriting the url:

 

http://www.j-shaw.co.uk/

 

to:

 

http://www.j-shaw.co.uk/index.php

 

I this might be the case because normally:

 

 

The requested URL /index.php was not found on this server.

 

Would be this:

 

 

The requested URL / was not found on this server.

 

This might be causing apache to look for the file 'index.php' instead of the default document.

 

See if you can find rewrite rules in your .htaccess files.If you can't just delete them all, and see if that fixes the problem.

 

You should be still able to have index.html files, you just can't have them as your default document.

[Ashoat]

Yeah, it looks like you have some rewrite rules going on there. What's your HelioHost username?

[Jordan Shaw]

My username is blade76.