adamata Posted September 13, 2010 Share Posted September 13, 2010 Please help. I can't log in to my control panel, or access my website. I thought it might be my password, so I tried resetting it but I'm not receiving an email with a confirmation code. I don't know what's going on. Sorry, for posting this twice, but I wasn't sure if my first post was on the right forum. Thanks. Quote Link to comment Share on other sites More sharing options...
Byron Posted September 13, 2010 Share Posted September 13, 2010 We can't help you unless you post your username and domain name. Quote Link to comment Share on other sites More sharing options...
adamata Posted September 14, 2010 Author Share Posted September 14, 2010 Hi, sorry. My information is as follows. Username: adamata Domain: www.discgolfnanaimo.com Thanks. Quote Link to comment Share on other sites More sharing options...
Wizard Posted September 14, 2010 Share Posted September 14, 2010 Your account doesn't exist. When did you create it? Quote Link to comment Share on other sites More sharing options...
adamata Posted September 14, 2010 Author Share Posted September 14, 2010 Hi, Again, my username is "adamata", and My registration date was: May 22, 2010 Original Domain: DVDORGANIZERSOFTWARE.com then, later changed to discgolfnanaimo.com My domain name was changed by Byron on Jun 20 2010, 12:32 PM (Post) I hope that helps... Quote Link to comment Share on other sites More sharing options...
Byron Posted September 14, 2010 Share Posted September 14, 2010 Did you fail to login to your cpanel every 30 days? Failure to login every 30 days will result in your site being deleted. Go ahead and create a new account if you like. Quote Link to comment Share on other sites More sharing options...
adamata Posted September 14, 2010 Author Share Posted September 14, 2010 I was out of the province from where I live for over a month with no internet, so it was probably more than 30 days. So, is it that my account has been completely deleted? I created quite a big database and store, is there anyway to recover my files/database? Quote Link to comment Share on other sites More sharing options...
Byron Posted September 14, 2010 Share Posted September 14, 2010 We don't keep backups of anybody's site. Sorry. Quote Link to comment Share on other sites More sharing options...
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