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Posted

Probably because this domain is pointed to our nameservers but isn't on our site?

 

announcements.pcx.com.ph

 

Do both of these belong to you?

 

pcxstarcraft.heliohost.org

 

pcxannouncements.co.cc

 

Posted

yes it belongs to me and my friend. we use it for testing.

 

anyways, i am going to test something that might work.

Posted

Seems you and your friend almost have identical email addresses?

 

onin.delapaz @ sameplace.com

 

and

 

onin.delapazweb @ sameplace.com

 

Just keep this in mind. If we find out both of these belong to you, we will ban you and delete both accounts.

 

Posted

if we want to delete the other domain. how can i do it? yes it has the same email ad so that we would be able to gain access with it.

Posted

well, to be honest we tried to make the other domain because of the problem with the redirection. i have been trying to redirect either of the 2 domains to announcements.pcx.com.ph but it is not working. did i made a mistake regarding on this?

 

2 weeks and it is still on queue :(

Posted
www.softlayer.com

 

Then you need to point that domain to thier nameservers. Right now it's pointed to ours but we're not hosting it so that's why you see the Queued page.

 

 

Posted

ok so meaning i have to remove the redirection to the cpanel?

 

if yes, it will take effect within 24 hours or in an instant?

Posted
ok so meaning i have to remove the redirection to the cpanel?

 

This domain:

 

announcements.pcx.com.ph

 

will always show that queued page until you change the namesevers. You can take the redirection off at the cpanel and your domain at heliohost will show instantly.

 

Posted

i have made the changes:

 

announcements.pcx.com.ph redirected to ns1.heliohost.org

 

nothing happened.

 

sorry i am really confused about this. hope you have the patience :(

 

thank you

Posted

If this domain announcements.pcx.com.ph is hosted at www.softlayer.com like you say then you need to use both of thier nameservers and point that domain to them and don't use redirection. That will take care of that domain.

 

 

Posted

is this correct?

 

 

pointed pcxstarcraft.heliohost.org to announcements.pcx.com.ph

 

if yes, "still on queue"

 

If no,

 

what name should i point to announcements.pcx.com.ph?

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