Frequent inability to access heliohost's server

[ihop]

Hello,

I've been using this wonderful free service for a few weeks, learning to build a website. I've noticed that as often as not, I am unable to get in touch with Stevie. Is this something I have set up incorrectly, or is the poor server just overloaded that much of the time? Is there anything I can do to make it less likely that potential visitors to my site will get stuck "waiting for the server?"

Thanks,

Ihop

[jje]

There are two different cPanels, so if one is going slow, you can use the other.

 

stevie.heliohost.org:2082

-- and --

heliohost.org:2082

 

Remember the :2082 on the end. This week both cPanels encountered a problem which should be fixed now. I have never experienced a problem like this before, so it is extremely rare.

 

I've heard that plans for a new server, Charlie, to be setup.

 

-JJE

[Byron]

More than likely this is the server being overladed. We are working to correct this.

 

[Guest Geoff]

There are two different cPanels, so if one is going slow, you can use the other.

 

stevie.heliohost.org:2082

-- and --

heliohost.org:2082

 

Im not one of the sysadmins, so what I say may not be correct, but I think you are wrong. There is only one CPanel, because there is only one server, and I am sure CPanel is not installed twice on the same server. I think that the only Address CPanel is at is:

 

http://65.19.143.2:2082/

 

And all domains pointed to heliohost just resolve to that IP. So you could even put in http://yourheliohostdomain.com:2082 and it would bring up CPanel.

[jje]

And all domains pointed to heliohost just resolve to that IP. So you could even put in http://yourheliohostdomain.com:2082 and it would bring up CPanel.

Woah, never noticed that.

Weirdly, when cPanel goes slow I switch to an alternate one (heliohost.org:2082 or stevie.heliohost.org:2082) and I notice a brilliant difference in speed.

 

Oh well!

[Byron]

This issue should be resolved now and there's only one cPanel but several ways to access it.

 

[ihop]

Thanks for all of your replies. I assumed it was the server, but I wanted to make sure it wasn't something I had done wrong. I've been quite impressed by all the services provided by heliohost (for free!), so I'll put up with some overloaded server problems. And I hope Charlie joins the family soon

[man4war]

i want to signup on helihost but couldnt...the signup page always display sign up not available...please help cos ave been checking every wednesday as the page says, but couldnt signup