Warning of violation of Heliohost terms and conditions

[joyatour]

Good afternoon,
I received a warning email indicating that I have violated Heliohost's terms and conditions.

Regarding this, I would like to clarify that the login occurred at my workplace, where a colleague also has a Heliohost account.
Through this communication, I would like to request that you consider keeping both this account and the detected account, as they belong to different people.
I also want to clarify that this account is for academic purposes. Once I complete this activity, I will request to upgrade to a different plan with you for a production project.

Thank you very much for your understanding.