[Answered] some vps questions

[b0chard]

Good day,

I am considering to purchase a vps plan but I still have some queries in mind that I would like to ask. I'll just list them down below.

1. Would purchasing a vps will separate from the current Tommy plan? and can I go back to Tommy, if ever?
2. Why there no option for Debian 13 (doesn't matter much to me tho, just curious)? and why ubuntu is the recommended (any perks included?)?
3. Is it allowed to change os if ever?
4. Would it be good if I also use it as email server for personal emails, even when I only purchased the 1gb mem 2cpu with 50gb storage? 
5. Is it easy to upgrade the memory, cpu, and storage if I needed more?
6. What will happen if for some reason the user didn't pay the monthly payment? would all stuffs in the vps get deleted?

Thank you.

Edited 1 hour ago by b0chard

[MoneyBroz]

1. Yes, in fact you can have a VPS and a tommy account simultaneously.

2. Debian isn't a common OS that users order for a VPS so we don't really add a new release unless necessary (such as an OS going EOL). Ubuntu is recommend because it's more user friendly and easier to use than Debian, also with Ubuntu it will install itself unlike Debian which requires a manual build which can take a while depending on what time you order the VPS. AlmaLinux is the only other self install OS

3. Yes you can change the OS at anytime.

4. Yes as long as you are not sending spam or anything.

5. Yes, you will be able to upgrade by clicking the upgrade button of your VPS account on the heliohost.org page.

6. The VPS would try to renew on the due date. if it fails, we'll let it retry for 5 days then on the 6th day, we'll email you and ask if you would like to setup a new subscription. if the email is ignored, then the VPS will be shut down and we'll hold onto the data for 36 days in case you would like to come back. if you ever need more time to make a payment, we would be more than welcome to give you an extension until you are able to do so.

[b0chard]

Thank you for the clarifications @MoneyBroz.

I would like to add up some few questions.

1. It is mentioned that we can install anything on a vps server, does booting the vps for a different OSes like BSD would be allowed and possible?

2. There are two options to purchase: the monthly option, and the per 6 month option with 10% discount. If I chose the monthly option for one-time just to have a trial, can I still choose next the per 6 month option, but still get the discount?