remote connection to mariaDB

[chanders]

Greetings, I am trying to remotely connect to mariaDB via java/J-connector, but get an error: 1044 (42000) Invalid user/password.

Userid: citis

database is allowed connection from any remote host and has full access to this user. Host connection string is: "jdbc:mariadb://tommy.heliohost.org:3306/DataBaseName?user=db_userid&password=db_password"

server: tommy

Appreciate your help.

Regards.