Clarification on [New Account] Possible Terms of Service Violation (wkyili.helioho.st)

[wk]

Hi HelioHost Support Team,

 

I’m writing to clarify the situation regarding the “Possible Terms of Service violation detected” for my new account.

 

Here are the key details of my account:

 

- Username: wkyili

- Domain: wkyili.helioho.st

- Server: [Please refer to the assigned server for this account]

 

All recent login activities and account operations are performed solely by me, with no unauthorized access or shared usage. I have carefully read the HelioHost Terms of Service and confirm that my account usage fully complies with the requirements.

 

I suspect there might be a misunderstanding regarding the violation detection. If any further verification (such as login device details, timestamps, or other information) is needed to resolve this, please let me know—I am happy to provide it promptly.

 

Thank you for your time and assistance in clarifying this matter. I look forward to your confirmation that my account is in good standing.

 

Best regards,

wkyili