kannur Posted May 9, 2010 Share Posted May 9, 2010 Hello Sir, We have been suspended due to inactivity. But the usual steps don't seem to get us back to activation. Pls help. cpanel id eknazir (not seemed to be recognised anymore) domain - kannurbeachhouse Quote Link to comment Share on other sites More sharing options...
Wizard Posted May 9, 2010 Share Posted May 9, 2010 Read this over: http://www.helionet.org/index/index.php?showtopic=5055 Quote Link to comment Share on other sites More sharing options...
kannur Posted May 10, 2010 Author Share Posted May 10, 2010 Read this over: http://www.helionet.org/index/index.php?showtopic=5055 Thank you for your response. But we don't seem to understand what is going on. From the time we received the mail from you warning us about the suspension due to inactivity, we were not able to login to your homepage (heliohost) as your server was down. After the server was up, we tried the reactivation link but it says - " We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." Please re-activate it as soon as possible. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Wizard Posted May 11, 2010 Share Posted May 11, 2010 Done. Quote Link to comment Share on other sites More sharing options...
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