Still waiting for account activation

[MadMartinMan]

Hi there,

 

I signed up for a hosting account on the 7th of this month with a registered domain martshouse.co.cc. The name servers have been set as ns1.heliohost.org and ns2.heliohost.org. According to www.co.cc, the domain is fully active and registered; I have another domain registered with them associated with a separate hosting company, and this domain displays in the same way on the domain management page at www.co.cc, so I don't think it is my configuration - this other domain functions perfectly.

 

My account details are as follows:

 

Dear musicman,

Your hosting account at HelioHost has been added to the creation queue. Here is your account information:
Username: musicman (note: case sensitive!)
Domain: martshouse.co.cc
Control Panel URL: http://martshouse.co.cc/cpanel

Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month.

Regards,
HelioHost Staff

 

Whenever I try to access the URL, I get a 'Page cannot be found' error in Firefox and a 'Cannot find server' error in IE8. Attempting to log in to cPanel fails as well, from both the heliohost.org login panel and from http://martshouse.co.cc:2082 (the direct access gives the same error as attempting to access the URL.

 

Any help would be greatly appreciated.

 

Mart

 

[Byron]

We're workig on this issue. Your account is still in the queued state.

 

[MadMartinMan]

We're workig on this issue. Your account is still in the queued state.

 

Thanks very muchly, byron - just glad it wasn't some stupid noob mistake on my part!