Account queued

[de5k]

Username: de5k

Domain: de5k.com

 

I can login to the cpanel without any problem. But I cannot access the files (example: index.html) after i upload files into public_html folder. It says that HelioHost Account Queued with a default page /cgi-sys/defaultwebpage.cgi

Appreciate your help.

Thank you.

 

 

[Fray]

The mine is also the same problem.... He says to wait 24 hours, today my domain will complete 48 hours and does not end the settings...

 

User: klanpaia

Domain softanime.com.br

 

Oddly hath given to access the site by url www.softanime.com.br/news.php but I want to access the www.softanime.com.br.

[Wizard]

Both your accounts are fine. Try refreshing your cache. Like the Support FAQ (which you should read) says: "If you just registered, please wait 48 hours for your cPanel account to become active."

[Fray]

Both your accounts are fine. Try refreshing your cache. Like the Support FAQ (which you should read) says: "If you just registered, please wait 48 hours for your cPanel account to become active."

I'm waiting... This produces a great expectation to see the site running.

 

Thanks for help

[de5k]

Great! My site works perfectly now.

 

But i got another problem. Since i am using google apps as well, i having the same problem with this forum post (http://www.helionet.org/index/index.php?showtopic=4209&hl=cname) which is i cannot change my cname record for mail.de5k.com. The MX record works perfectly. Could the sys admin kindly help me to update the cname record for mail.de5k.com to ghs.google.com.

Thanks mate.

[Wizard]

Please make that a new post, explaining exactly what you just put there. Include your username and domain. I'll escalate it to djbob so that he can fix it for you.

[de5k]

Done. New forum post posted at http://www.helionet.org/index/index.php?showtopic=5696

 

Thanks Wizard.