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Posted

Hi @hunter93,

The current Johnny is as good as Tommy to host a website.

Actually, considering that Tommy is full and the impact it causes on its load and uptime, free Tommy signups are currently closed and we recommend to stick with Johnny.

PS.: I have moved your topic to HelioHost > Questions section because (1) it is a question and (2) because of our HelioHost > Customer Service section description:

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Posted
14 minutes ago, hunter93 said:

Another question. Does helio host offer an ssl certificate with all accounts, and, what would I need to do to renew the certificate.

Yes, it does. All you have to do is install (request) the Let's Encrypt SSL certificate for the first time within your Plesk control panel.

Since Plesk has a feature to automatically renew your SSL certificate(s) for your (sub)domain(s), you really do not have to take any further action.

Posted

So when I set up my account, I have to request it in plesk, it isn't automatic, right? Would it be possible to outline the steps on how to do that for those like myself who may not know how to request it?

Posted
15 hours ago, hunter93 said:

So when I set up my account, I have to request it in plesk, it isn't automatic, right? Would it be possible to outline the steps on how to do that for those like myself who may not know how to request it?

Of course, here are the steps:

  • Login to your account at https://heliohost.org/dashboard
  • Click on Continue to the Plesk control panel
  • Under Security click on SSL/TLS Certificates
  • Under "More options: Install a free basic certificate provided by Let's Encrypt" click on Install
  • Specify the email address you want to use for certificate notifications (i.e., problems with automatic renewal), by default it is filled with your account's email
  • Select the services you want to be covered by the SSL certificate (I recommend you to select all of them, except the option "Secure the wildcard domain (including www and webmail)", which does not work yet due to the lack of DNS management support)
  • Click on Get it free

And that is it. After installing it, you will not have to worry about your certificate again, as Plesk deal with its renewal automatically every 90 days.

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