gsiler Posted April 5, 2023 Share Posted April 5, 2023 Account: gsiler (gsiler.heliohost.us), hosted on Tommy. Over an hour ago, I created an email address. (Kicking the tires in case I want to change my email host.) I sent a test email, and viewed it in the web client. Then I attempted to add the account to my Mac Mail client. While fiddling with my client, everything I was doing stopped responding (Plesk, web mail, and my website). Now I am getting connection timeouts for both gsiler.heliohost.us and tommy2.heliohost.org:8443 Any insight on your end? Quote Link to comment Share on other sites More sharing options...
Kairion Posted April 5, 2023 Share Posted April 5, 2023 Hi @gsiler, Your IP address was blocked on our firewall due to multiple failed IMAP login attempts. I have manually unblocked your IP address, but if you do not fix your e-mail account's password on your e-mail client it can be blocked again. Please let us know if you are now able to access your site, your Plesk panel and everything else. Quote Link to comment Share on other sites More sharing options...
gsiler Posted April 5, 2023 Author Share Posted April 5, 2023 Thanks. Password was correct. My guess is it was defaulting to the wrong port. Quote Link to comment Share on other sites More sharing options...
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