[Solved] change the main domain

[streamer]

hi

how i can change my main domain in plesk ??

i have a domain name from namecheap ,

i just updated the dns ther to ns1.heliohost.org ns2.heliohost.org but no idea about how to do it in heliohost cpanel

thank you for help

[Kairion]

Hi @streamer,

Currently users cannot change their main domains or add new (sub)domains to their accounts on Plesk panel.

When someone has such need it is necessary to contact us, provide your new domain, and telling us if you want it to be your new main domain or an additional (sub)domain into your account. That way a support moderator can change your main domain or a root admin can add new (sub)domains to your account.

So, could you please tell us which domain you want your main address to be changed to? As soon as you provide it, I can remove your current main domain and change it to the one you specify.

[streamer]

my domain is livetube.top

i want make it the main domain and his folder is htdoc

tnx

[Kairion]

Hi @streamer,

I am sorry, but I could not find your hosting account using your forum account's username or email address.

Could you please provide your hosting account's username and your server (Johnny or Tommy) or your current main domain?

[streamer]

my account name is stream23

the main domain stream.helioho.st

current server  Tommy

[Kairion]

Hi @streamer,

Thank you for providing those information.

Your main domain was changed from stream.helioho.st to livetube.top.

Please note it can take up to 2 hours for your new domain to start to work.

[streamer]

thank  you very much !!