[Solved] Could you add my domain please.

[marckeeley]

I can't add/link my domain via plesk yet and it says to raise a ticket for you to do it, so I am.

username: marckeeley

domain: artbymarc.me

Thank you

 

[Kairion]

Hi @marckeeley,

Do you want to:

1. Change your main domain from your heliohost.us subdomain to your artbymarc.me domain? Or:
2. Keep your heliohost.us subdomain and have your artbymarc.me domain added as an additional domain?

If you want the first, I can do it for you right now, but if you want the second, I would need to escalate your request to our root admins for fulfilling.

In either case, please change your artbymarc.me domain's nameserver records to ns1.heliohost.org and ns2.heliohost.org or create the DNS records mentioned in this external DNS hosting with Cloudflare tutorial. Though it was written for DNS hosting with Cloudflare, the DNS records are the same regardless of your DNS hosting service.

As soon as you confirm which option (1 or 2) you want, we can proceed to fulfill or escalate your support request as needed.

[marckeeley]

The first please as I've nothing on there yet so don't need to keep the .us

[Kairion]

4 hours ago, marckeeley said:

The first please as I've nothing on there yet so don't need to keep the .us

As per your request, your main domain was changed to artbymarc.me.

Please note it can take up to 2 hours for it to start to work.

Let us know if you have any other requests, questions or face any issues.

[marckeeley]

Thank-you.