[Solved] Unable to log in to Tommy

[trenten]

Hey, I saw where there were issues with the Tommy server. I just wanted to put out there that because I am not able to log in that my account will soon, if not already, be over the 30 day inactivity timer. So I wasn't sure if you guys had a pause on that?

 

[Kairion]

Hello @trenten.

Once Tommy is back online, its inactivity check will be disabled for seven days before accounts are taken offline for inactivity, giving you plenty of time to log in.

 

PS: The "Contact HelioNet" forum is for topics related to HelioNet (our community, also known as forums), as stated in its description. Any questions, concerns or other related matters regarding HelioHost features, functionality, and more should be posted in the "Customer Service" section. I've moved your topic there for you.