Dalong Posted January 16, 2010 Posted January 16, 2010 Username: dalong Domain: wangdalong.heliohost.org I try to add the domain "ra2diy.cn". I filled in all the form on the page"http://stevie.heliohost.org:2082/frontend/x3/addon/index.html". After I pressed the "add domain" button, I met some error message. Addon Domain Additions There was a problem creating the addondomain. Show Details Error from park wrapper: ra2diy.cn is already configured. What should I do now if I want to use my own domain "ra2diy.cn"? Thank you
Byron Posted January 16, 2010 Posted January 16, 2010 Wait 24 hours and see if it's working then, if it still isn't woking post back.
Dalong Posted January 17, 2010 Author Posted January 17, 2010 24 hours passed, I opened the page "http://www.ra2diy.cn". just these words: HelioHost Account QueuedAhoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel. Thanks for choosing HelioHost! We wish you good luck with your website. Sincerely, The HelioHost Staff
Byron Posted January 17, 2010 Posted January 17, 2010 This support request is being escalated to our root admin.
Ashoat Posted January 18, 2010 Posted January 18, 2010 Okay, try adding it again. It will still take 24 hours, but after 24 hours the domain should show up.
n747mm Posted January 18, 2010 Posted January 18, 2010 It looks like this is a site-wide problem - even www.heliohost.org is showing the 'account queued' message.
Dalong Posted January 19, 2010 Author Posted January 19, 2010 Unfortunately, another 24 hours passed, still "HelioHost Account Queued". Could you help me add "ra2diy.cn" directly??
Dalong Posted January 20, 2010 Author Posted January 20, 2010 I tried to open "www.ra2diy.cn", but failed. I entered my cpanel "http://wangdalong.heliohost.org/cpanel" and press "Addon Domains" button. I found "ra2diy.cn". Then I entered "Simple DNS Zone Editor". "There are no user-defined zone records for ra2diy.cn" There is no records. I think there may be something wrong. "localhost", "mail", "www" and "ftp", these four records should have been added automaticly by your system. Then I tried to add them manually, but failed again. I need help, again.
IsaacZ168 Posted January 20, 2010 Posted January 20, 2010 Still empty. Does it need to wait some minutes or hours?? PS: I am dalong's freind. He is busy now. He asked me to contact you.
IsaacZ168 Posted January 20, 2010 Posted January 20, 2010 Still empty It is as the same as on #12. So I don't upload the picture this time.
Dalong Posted January 20, 2010 Author Posted January 20, 2010 Thx isaacz168. But now, I think your system is kidding me. I want to add my domain "ra2diy.cn". I will upload some pictures. I can't understand. I want to add on domain. But it become subdomain of wangdalong.heliohost.org. Empty, it is empty.At least, there is a record "ra2diy.cn".But now, it's empty! This is the DNS zone, a subdomain record here. I didn't do any change, nor my friend isaacz168. I want to addon domain instead of any subdomain. From Jan 16, I just want to add my domain "ra2diy.cn".So many hours passed. Djbob, please, help me....
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