Gamegoofs2 Posted January 5, 2010 Posted January 5, 2010 I can't login to my Cpanel. I know I typed everything right. Now my website doesn't even come up. What's happening? My website is silverfishdesign.heliohost.org Quote
Wizard Posted January 5, 2010 Posted January 5, 2010 When was the last time you logged in to cPanel? Quote
varsey Posted January 5, 2010 Posted January 5, 2010 I have the same problem - cant login in cpanel. Last time I logged in cpanel a week ago - when I get a mail "Your hosting account at HelioHost is about to expire. It will be suspended in seven days on Tuesday, January 5th. ... If you have not logged into cPanel in the last three months, please renew your account ASAP by visiting <a href='http://www.heliohost.org/scripts/renew.php?username=varseev'>here</a>". But when follow link a get an error message: "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." how can I renew my account? my login: varseev my website: http://varseev.heliohost.org/ Quote
Byron Posted January 5, 2010 Posted January 5, 2010 how can I renew my account? my login: varseev my website: http://varseev.heliohost.org/ Ok varsey your account has been renewed. Make sure you login to cpanel a couple of times a month. Quote
Gamegoofs2 Posted January 5, 2010 Author Posted January 5, 2010 2 months ago at the most. I never received an email saying that it was going to expire. Quote
Byron Posted January 5, 2010 Posted January 5, 2010 2 months ago at the most. I never received an email saying that it was going to expire. Looks like your site got deleted because of inactivity, sorry. Go ahead and re-register with the same domain if you want and make sure you login to your cpanel a couple of times a month. Quote
varsey Posted January 6, 2010 Posted January 6, 2010 how can I renew my account? my login: varseev my website: http://varseev.heliohost.org/ Ok varsey your account has been renewed. Make sure you login to cpanel a couple of times a month. I still cant loggin in cpanel and my site is suspended. Quote
varsey Posted January 6, 2010 Posted January 6, 2010 Go try and login to your cpanel now. Now it works=) Thank you ever so much! Quote
drink86 Posted January 8, 2010 Posted January 8, 2010 I also can not login into my acount. my ussername is: ssuss Quote
Byron Posted January 8, 2010 Posted January 8, 2010 I also can not login into my acount. my ussername is: ssuss Your account it showing as 'Active' but we are having a few issues right now. Let me know if you still can't login in 24hrs. Quote
drink86 Posted January 9, 2010 Posted January 9, 2010 My problem is that I can't even open a authorisation panel. ssuss.heliohost.org/cpanel is simply not responding.... Quote
Byron Posted January 9, 2010 Posted January 9, 2010 My problem is that I can't even open a authorisation panel. ssuss.heliohost.org/cpanel is simply not responding.... It worked for me. Try this: http://ssuss.heliohost.org:2082/frontend/x3/index.php Quote
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