Gamegoofs2 Posted January 5, 2010 Share Posted January 5, 2010 I can't login to my Cpanel. I know I typed everything right. Now my website doesn't even come up. What's happening? My website is silverfishdesign.heliohost.org Quote Link to comment Share on other sites More sharing options...
Wizard Posted January 5, 2010 Share Posted January 5, 2010 When was the last time you logged in to cPanel? Quote Link to comment Share on other sites More sharing options...
varsey Posted January 5, 2010 Share Posted January 5, 2010 I have the same problem - cant login in cpanel. Last time I logged in cpanel a week ago - when I get a mail "Your hosting account at HelioHost is about to expire. It will be suspended in seven days on Tuesday, January 5th. ... If you have not logged into cPanel in the last three months, please renew your account ASAP by visiting <a href='http://www.heliohost.org/scripts/renew.php?username=varseev'>here</a>". But when follow link a get an error message: "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." how can I renew my account? my login: varseev my website: http://varseev.heliohost.org/ Quote Link to comment Share on other sites More sharing options...
Byron Posted January 5, 2010 Share Posted January 5, 2010 how can I renew my account? my login: varseev my website: http://varseev.heliohost.org/ Ok varsey your account has been renewed. Make sure you login to cpanel a couple of times a month. Quote Link to comment Share on other sites More sharing options...
Gamegoofs2 Posted January 5, 2010 Author Share Posted January 5, 2010 2 months ago at the most. I never received an email saying that it was going to expire. Quote Link to comment Share on other sites More sharing options...
Byron Posted January 5, 2010 Share Posted January 5, 2010 2 months ago at the most. I never received an email saying that it was going to expire. Looks like your site got deleted because of inactivity, sorry. Go ahead and re-register with the same domain if you want and make sure you login to your cpanel a couple of times a month. Quote Link to comment Share on other sites More sharing options...
varsey Posted January 6, 2010 Share Posted January 6, 2010 how can I renew my account? my login: varseev my website: http://varseev.heliohost.org/ Ok varsey your account has been renewed. Make sure you login to cpanel a couple of times a month. I still cant loggin in cpanel and my site is suspended. Quote Link to comment Share on other sites More sharing options...
Byron Posted January 6, 2010 Share Posted January 6, 2010 Go try and login to your cpanel now. Quote Link to comment Share on other sites More sharing options...
varsey Posted January 6, 2010 Share Posted January 6, 2010 Go try and login to your cpanel now. Now it works=) Thank you ever so much! Quote Link to comment Share on other sites More sharing options...
drink86 Posted January 8, 2010 Share Posted January 8, 2010 I also can not login into my acount. my ussername is: ssuss Quote Link to comment Share on other sites More sharing options...
Byron Posted January 8, 2010 Share Posted January 8, 2010 I also can not login into my acount. my ussername is: ssuss Your account it showing as 'Active' but we are having a few issues right now. Let me know if you still can't login in 24hrs. Quote Link to comment Share on other sites More sharing options...
drink86 Posted January 9, 2010 Share Posted January 9, 2010 My problem is that I can't even open a authorisation panel. ssuss.heliohost.org/cpanel is simply not responding.... Quote Link to comment Share on other sites More sharing options...
Byron Posted January 9, 2010 Share Posted January 9, 2010 My problem is that I can't even open a authorisation panel. ssuss.heliohost.org/cpanel is simply not responding.... It worked for me. Try this: http://ssuss.heliohost.org:2082/frontend/x3/index.php Quote Link to comment Share on other sites More sharing options...
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