hal Posted October 17, 2009 Share Posted October 17, 2009 Hi, My account has been suspended yesterday. I read the reason why HelioHost has suspended my account in the displayed page. But I can't find the reason which my case apply to. Please tell me why my account has been suspended. Regards, hal -- my website: http://softcelllove.co.cc/ Quote Link to comment Share on other sites More sharing options...
Bingo 324 Posted October 17, 2009 Share Posted October 17, 2009 Hey, This happened to me too. I am looking for a reason why as we speak and have posted about it here. Good luck in solving your issue, ~Chris Quote Link to comment Share on other sites More sharing options...
hal Posted October 17, 2009 Author Share Posted October 17, 2009 Hi, My website is a personal blog, and different cron scripts run 4 times an hour. Is 4 times running an hour too often? I didn't think so, therefore I can't understand why my account has been suspended. The thing that bother me the most is that I can't access my blog files and my important photos I hope HelioHost will recover my account soon, and also yours, Chris. Thanks. --hal Quote Link to comment Share on other sites More sharing options...
Wizard Posted October 17, 2009 Share Posted October 17, 2009 Hi, My website is a personal blog, and different cron scripts run 4 times an hour. Is 4 times running an hour too often? I didn't think so, therefore I can't understand why my account has been suspended. The thing that bother me the most is that I can't access my blog files and my important photos I hope HelioHost will recover my account soon, and also yours, Chris. Thanks. --hal All accounts have a 2 cronjob per day limit. Quote Link to comment Share on other sites More sharing options...
hal Posted October 18, 2009 Author Share Posted October 18, 2009 All accounts have a 2 cronjob per day limit. The rule you pointed out is not in The Terms of Service . How can I learn the rule? HelioHost didn't inform his users of the rule, and suddenly my account has been suspended, and I couldn't understand why I come to grips with such a problem. I'm really sorry that HelioHost didn't inform me of such a cronjob rule. It's not my mistake. Can HelioHost give back my blog files and photos? Edit: Now, I have read another thread about account suspending. He complained about NOT receiving the notification of deleting his account. I went to http://www.heliohost.org/scripts/renew.php, and found the same mesage as his like below. We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error. I have logged into cPanel once a week. I didn't receive the notification of deleting my account. My email address is Gmail. What's happen? Quote Link to comment Share on other sites More sharing options...
Byron Posted October 18, 2009 Share Posted October 18, 2009 The rule you pointed out is not in The Terms of Service . How can I learn the rule? HelioHost didn't inform his users of the rule, and suddenly my account has been suspended, and I couldn't understand why I come to grips with such a problem. I'm really sorry that HelioHost didn't inform me of such a cronjob rule. It's not my mistake. Can HelioHost give back my blog files and photos? Go to your cron manager from your cpanel. it's in red writing, you can't miss it and you can't create a cron job without seeing it. EDIT: I just checked and the 2 cron limit warning isn't there anymore. djbob will unsuspend your account when he sees this but you still need to limit your cron jobs to only two a day. Quote Link to comment Share on other sites More sharing options...
hal Posted October 18, 2009 Author Share Posted October 18, 2009 I just checked and the 2 cron limit warning isn't there anymore. djbob will unsuspend your account when he sees this but you still need to limit your cron jobs to only two a day. Thanks, byron. I wait djbob will reactivate my account, and I never will run cronjob over 2times a day. But I'm worried about the message I wrote in above reply. Quote Link to comment Share on other sites More sharing options...
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