ajrwilliamson Posted October 12, 2009 Share Posted October 12, 2009 Hi, I've got three user accounts registered for the CPanel, but I've forgotten my username and password for each. My email addresses are: iamredandwhite@hotmail.com ajrwilliamson@googlemail.com awilliamson@innovatedata.co.uk Any help would be appreciated. Many thanks Quote Link to comment Share on other sites More sharing options...
Byron Posted October 12, 2009 Share Posted October 12, 2009 Are you saying you have 3 totally seperate accounts with Heliohost? Quote Link to comment Share on other sites More sharing options...
ajrwilliamson Posted October 12, 2009 Author Share Posted October 12, 2009 Are you saying you have 3 totally seperate accounts with Heliohost? Yes that is correct Quote Link to comment Share on other sites More sharing options...
Byron Posted October 12, 2009 Share Posted October 12, 2009 Can you post those domains? Quote Link to comment Share on other sites More sharing options...
ajrwilliamson Posted October 12, 2009 Author Share Posted October 12, 2009 Can you post those domains? I havec done so already, but I need the server details for each one Quote Link to comment Share on other sites More sharing options...
Byron Posted October 12, 2009 Share Posted October 12, 2009 Can you post those domains? I havec done so already, but I need the server details for each one I assume you mean for each domain when you say "for each one"? How can I know details when I don't now the domain name? Quote Link to comment Share on other sites More sharing options...
ajrwilliamson Posted October 12, 2009 Author Share Posted October 12, 2009 Can you post those domains? I havec done so already, but I need the server details for each one I assume you mean for each domain when you say "for each one"? How can I know details when I don't now the domain name? for one of them i know it's http://teddiescottage2.heliohost.org/. the others i'm unsure over Quote Link to comment Share on other sites More sharing options...
Byron Posted October 12, 2009 Share Posted October 12, 2009 for one of them i know it's http://teddiescottage2.heliohost.org/. the others i'm unsure over What do you mean your unsure of? Why are you creating accounts and not using them? Did you not see this red text on the signup page? Note that you only have one chance to create your account. Please carefully review your submission before finalizing. Only one account is allowed per user. Only one account per user. Stop creating multiple accounts. I suggest you pick the account you want to keep because if you have two others they will be deleted. As far as giving out the username and password for an account, you'll need to be able to show djbob some kind of proof that it's your site. Quote Link to comment Share on other sites More sharing options...
ajrwilliamson Posted October 12, 2009 Author Share Posted October 12, 2009 for one of them i know it's http://teddiescottage2.heliohost.org/. the others i'm unsure over What do you mean your unsure of? Why are you creating accounts and not using them? Did you not see this red text on the signup page? Note that you only have one chance to create your account. Please carefully review your submission before finalizing. Only one account is allowed per user. Only one account per user. Stop creating multiple accounts. I suggest you pick the account you want to keep because if you have two others they will be deleted. As far as giving out the username and password for an account, you'll need to be able to show djbob some kind of proof that it's your site. I'll keep the one with the domain http://teddiescottage2.heliohost.org, but as I originally mentioned i've forgot the username and password for it. Since i have forgotten these details i cannot find out the server details for that domain because I can't log on. All I need is to be able to log on to each user account to find out the server details for http://teddiescottage2.heliohost.org as I have forgotten which user account I've used to host http://teddiescottage2.heliohost.org Quote Link to comment Share on other sites More sharing options...
Byron Posted October 12, 2009 Share Posted October 12, 2009 You'll have to wait for the administrator and that will probably be sometime after 9:00 AM PST. Quote Link to comment Share on other sites More sharing options...
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