Ross Phinkter Posted December 9, 2008 Share Posted December 9, 2008 I signed up 4 days ago (Dec 4), received an e-mail that my hosting account was installed, but can not navigate to my cPanel or otherwise find any information on the status of my account. Does this have anything to do with "Mega downtime"? How long should I wait before querying someone at customer support? Quote Link to comment Share on other sites More sharing options...
Unveiled Posted December 9, 2008 Share Posted December 9, 2008 Everyone are having tons of problems right now man and it might be a while until it gets fixed or if we're lucky very soon. I don't really know, but it's the new server, Stevie, which is causing a lot of problem and there's some other glitches too. You should stick around though, the features on this host are really great and the host has received many awesome reviews. I'm sure the admin is sorry for all this. Quote Link to comment Share on other sites More sharing options...
Ross Phinkter Posted December 10, 2008 Author Share Posted December 10, 2008 Everyone are having tons of problems right now man and it might be a while until it gets fixed or if we're lucky very soon. I don't really know, but it's the new server, Stevie, which is causing a lot of problem and there's some other glitches too. You should stick around though, the features on this host are really great and the host has received many awesome reviews. I'm sure the admin is sorry for all this. Thank you for the reply. I figured there was something going on. I have heard nothing but good things about heliohost and I hope they recover very soon. Quote Link to comment Share on other sites More sharing options...
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