Forgotten username and password

[Anth]

Hi,

 

I signed up to HelioHost a few weeks ago in preparation for when I'd written my pages. However, I can't remember my username or password and no longer have the confirmation email I was sent. This is due to me using Mozilla Thunderbird at the time and storing the email in a personal folder. I now no longer use Thunderbird and have subsequently lost the email.

 

If you can help at all I'd be very grateful. If I have your permission, I will PM you the details of the website I signed up for and anything else that may help you out.

 

Many thanks in advance,

 

Anth

[Ashoat]

Do you still use the same email?

[Anth]

I most certainly do

[Ashoat]

And what is it?

[Anth]

It's schmurnan@hotmail.com

[Ashoat]

Your username is "anthmurn". Recover your password through the cPanel login (hit cancel when it prompts you for a username/password, and there should be a link of the page you are redirected to).

[Anth]

Thanks djbob.

 

How long does the email take to come through, because I tried it almost 6 hours ago and still haven't had anything through...?

[Ashoat]

Ugh, Hotmail blocks HelioHost. Put us on the allow list, and try again.