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Posted

i can't login to my cpanel.

 

my url i signed up with is atlantictreefox.com, and when i go to atlantictreefox.com/cpanel, it doesn't load. what am i doing wrong?

 

thank you!

Posted

When did you sign up? You must wait around 24 hours before your account will be activated. Also, you must be sure that you set the domain nameserver to that of HelioHost.

Posted
thanks for your reply.

 

it's been over 24 hours since i signed up. also, the namesersvers are changes to heliohost's.

 

The domain points correctly to helio's dns servers, but there are no records for your domain on those servers (yet)

 

As above, i think you just need to wait for the admins to approve you etc.

 

 

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