Jump to content

Recommended Posts

Posted

i can't login to my cpanel.

 

my url i signed up with is atlantictreefox.com, and when i go to atlantictreefox.com/cpanel, it doesn't load. what am i doing wrong?

 

thank you!

Posted

When did you sign up? You must wait around 24 hours before your account will be activated. Also, you must be sure that you set the domain nameserver to that of HelioHost.

Posted

I can assure you that you are not the only one who is receiving this problem. We can only wait for an administrator to approve your account.

Posted
thanks for your reply.

 

it's been over 24 hours since i signed up. also, the namesersvers are changes to heliohost's.

 

The domain points correctly to helio's dns servers, but there are no records for your domain on those servers (yet)

 

As above, i think you just need to wait for the admins to approve you etc.

 

 

Posted

Your nameservers are not configured correctly. Please use:

 

ns1.heliohost.org

ns2.heliohost.org

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...