[Solved] New Issues at New Tommy

[fuzmic]

Hi guys

After 24 hours i finally get my old website going in new Tommy. Please close the old thread "Invite to Tommy".

However I found two new issues with the new Tommy that need your advice or look into. Thank you.

1) In the old Control Panel i use to have Softaculous that tell me that my Joomla needs update. Now it seem it is missing. I need this as in the past, Joomla can't be updated within the Backup unlike other hosting site.
In the 'Scripts Installation' there is nothing yet.

2) I use to be able to update all the other extension from Joomla Backup but not now. All updates flag the same error "Error updating COM_INSTALLER_TYPE_TYPE_"

Edited September 29, 2019 by fuzmic

[Guest pooks]

Did you try this: https://docs.joomla.org/Updating_Joomla_(Manual_Method)

[fuzmic]

Sorry link gives 404 error

I am aware of the manual method as below but it wont' do. In the past your admin suggest me to use softaculous as J BackEnd wont update Joomla.

 

But now the issue escalate with the fact that any update in the Joomla backend fail (see point 2 above)

Further for your info, updates from localhost joomla backend all work.

 

To manually update Joomla, follow these steps:

• Log in to Joomla as the administrator.
• On the top menu bar, click Components, and then click Joomla! Update. Joomla determines if there are any updates available.
• If there is an update available, click Install the Update. Joomla installs the update.

[Guest pooks]

For one, if you restored software from a backup, Softaculous won't detect it. You won't have a choice but to update manually.

 

Second, the link works, but since you can't see it I'll post the part you should do here:

 

"Copy the archive file to the root directory of your site and unpack the archive. The update archive will be named something like Joomla_2.5.0-Stable-Update_Package.zip. Note that you need to tell the system to replace any existing files. For example, in GoDaddy.com, use the FTP File Manager to upload the update file and then use "Unarchive" to unpack it. Check the box "Overwrite existing files".

If you don't have the ability to unpack the archive on the server, create a temporary directory on your local machine and unpack the archive file there. Then FTP these files to the root directory of your site, overwriting the existing files"

 

Please note that the "archive" its speaking of is the update package and not a completely new install.

[fuzmic]

Thank you Jenovaon for the clarification on softaculous irregularity in my case, will review it.

 

THE BIGGER UNRESOLVED ISSUE IS the total failure to do any update at Joomla backend. Guys please expidiate this.

I have a feeling that the server folders rights are not properly configured eg cache. This may be caused by the fact that public_html is uploaded while rest of folders came from Restore Wizard.

[fuzmic]

Guys

I found the cause of the update failure, my joomla conf of folder point to home3, once point back to just 'home', update of ext all ok

Now to left to resolve Jm update

[fuzmic]

This thread is Now SOLVED even joomla update is ok from backend no need softaculous.

Cheers