patents Posted September 19, 2019 Share Posted September 19, 2019 When I tried logging in today, I saw this message for the first time since I created my account. That account has been backed up and then taken offline due to extended maintenance on the server that you were on. Is is possible to reactivate My account? Thanks. Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted September 19, 2019 Share Posted September 19, 2019 Your account was on Tommy. Tommy's being rebuilt due to a recent crash. Hence it's formatted and all accounts in it are gone. Go to https://www.heliohost.org/backup and download your backup with your previous Tommy credentials. Now what you can do is wait for Tommy to come back and create an account again. Otherwise you can temporarily create an account on Ricky which can be moved to Tommy after he's back. If you're a donor is your transaction ID and you can receive an invite. Otherwise consider signing up at midnight UTC when the registrations open up. Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted September 19, 2019 Share Posted September 19, 2019 Moved to Customer Service. Quote Link to comment Share on other sites More sharing options...
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