bnny Posted September 12, 2019 Posted September 12, 2019 My account (ytyabc@hotmail.com) has been archived due to inactivity. Could you please help unarchive it? Thanks!
Flaze Posted September 12, 2019 Posted September 12, 2019 This support request is being escalated to our root admin.
bnny Posted September 18, 2019 Author Posted September 18, 2019 Is there anyone looking into this? It has been a week and my account is still not activated.
Sn1F3rt Posted September 18, 2019 Posted September 18, 2019 Apologies for the delay. This request was somehow missed. Anyways, good you bumped it, it'll now me looked into by an admin. Thanks for your patience!
Byron Posted September 18, 2019 Posted September 18, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Byron Posted September 18, 2019 Posted September 18, 2019 Done. You should now be able to log in and your website should start working within 2 hours.
bnny Posted September 18, 2019 Author Posted September 18, 2019 Done. You should now be able to log in and your website should start working within 2 hours.Thanks！
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