alanm Posted June 10, 2019 Posted June 10, 2019 Hi, im wondering if someone can unarchive my account please username: alanmemail : alan.morrissey16@gmail.com
Flaze Posted June 10, 2019 Posted June 10, 2019 This support request is being escalated to our root admin.
Sn1F3rt Posted June 10, 2019 Posted June 10, 2019 Your account has been archived due to inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive. A root admin will have to unarchive your account.
Byron Posted June 10, 2019 Posted June 10, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Byron Posted June 10, 2019 Posted June 10, 2019 Done. You should now be able to log in and your website should start working within 2 hours. 1
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