HelioHost Posted April 18, 2019 Posted April 18, 2019 Username: vantage, Server: Ricky, Main domain: vantage.heliohost.org To whom this might concern, I sent a dination to Helihost.org via Paypal under the Paypal account aleja=ndroestrella69@hotmail.com. Unfortunately my account has been suspended due to lack of use and would li=ke to reactivate it. Could you please help with this? Best regards. Alejandro Estrella=
Byron Posted April 18, 2019 Posted April 18, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Byron Posted April 18, 2019 Posted April 18, 2019 Ok I've verified your donation. What would you like for donating?
HelioHost Posted April 19, 2019 Author Posted April 19, 2019 Hi, The usual that was done in the past, the invitation. I will donate for the fundraising too. Regards. Alejandro Estrella Gabilondo ________________________________
HelioHost Posted April 19, 2019 Author Posted April 19, 2019 Please do, will get into the fundraising later in he weekend. Thanks. ________________________________
Byron Posted April 19, 2019 Posted April 19, 2019 Done You're on Tommy now. http://vantage.heliohost.org If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records. Thank you for your donation. We really appreciate it.
HelioHost Posted April 19, 2019 Author Posted April 19, 2019 Thanks! ________________________________
HelioHost Posted August 26, 2019 Author Posted August 26, 2019 I cannot login to my account or to the support forum. How do I restore my account? User: VANTAGEHost: Tommy ________________________________
qsgt Posted August 26, 2019 Posted August 26, 2019 To login the the support forum please try resetting your password here https://www.helionet.org/index/index.php?app=core&module=global§ion=lostpass. With regard to your Tommy account, unfortunately he recently crashed due to a Hard Drive failure. As a result, all accounts have been deleted and he is in the process of being rebuilt. The data in your account can be retrieved from the backup system by going to https://www.heliohost.org/backup/. Tommy is currently online but while he is being rebuilt no one is able to log in . An announcement will be made in the 'News forum (https://www.helionet...x/forum/1-news/) When Tommy is available and then you will be able to sign up for an account and upload your backup. All previous Tommy users will also receive an email inviting them to signup again. In the meantime, you are welcome to signup for an account or Ricky or Tommy when these servers open briefly at midnight UTC. Alternatively, if you reply with your transaction ID, and the name of the server (Johnny or Ricky) that you would like an account on an admin can assess your donation and send you an invite. If you make an account on another server and upload your backup you can request that your new account be moved directly to Tommy when signups reopen.
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