Alert Posted June 10, 2007 Posted June 10, 2007 Hello. I just started an ad-based standard account, but can't access it because it doesn't accept my credentials. I know that you have to accept the site, so I think that is why. However, it would be nice if it could send me an email of my exact credentials in case I forget them I guess this is more of a suggestion than a request. -Alert Quote
Alert Posted June 11, 2007 Author Posted June 11, 2007 I don't think I got one. I'm pretty sure I did put the right email address too. The subdomain was created though. Quote
Quantum Media LLC Posted June 12, 2007 Posted June 12, 2007 ATTENTION DJBOB: The server isn't sending out emails about accounts being created. I never got one and I know that I typed in the email address properly. Quote
Alert Posted June 13, 2007 Author Posted June 13, 2007 Hmmm... well, can you activate the site for me anyway djbob? Im new to the hosting so I am not sure how it all works exactly. Quote
Quantum Media LLC Posted June 13, 2007 Posted June 13, 2007 If it has been a while ie 2 or 3 days try to login now. it would be www.yourscreenname.heliohost.org/cpane and use the username and password that you gave. Quote
Ashoat Posted June 13, 2007 Posted June 13, 2007 Your account should definitely be activated by now. What are you getting when you go to your domain? A 404 (Not Found), a directory listing, or a suspension notice? Quote
Alert Posted June 14, 2007 Author Posted June 14, 2007 Well, the cpanel is working, but I couldnt log in. If it is activated, then I guess i forgot my log in credentials. thats why I was asking about the email EDIT: Okay, I logged in. The problem was that the pop-up thing didnt work, but when it went to the page to log in it worked. Quote
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