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Posted

Good morning,

 

I got this error when I tried to add Addon or Parked Domains into the Johnny Server:

 

Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

 

I found into a forum (http://crybit.com/error-while-adding-an-addon-domain-in-cpanel/) that the solution is allow the WHM/CPANEL to Allow Remote Domains (Login to WHM >> Home >> Server Configuration >> Tweak Settings >> Find "Allow Remote Domains" option under Domain group and turn ON it >> then SAVE.).

 

Can You do this config to the Johnny Server?

 

My account is: bmurari on Johnny Server.

 

Thanks in advance,

Posted

We intentionally disabled that for security reasons. You need to use our name servers. We don't support A and CNAME records for pointing addon/parked domains to our service.

 

The inky wat to use a domain without using our name servers is to make it your main domain. Use this script to do that: http://www.heliohost.org/home/support/scripts/domain

 

There is a limit of one main domain per user (changing will replace your old one), and an account configured this way cannot have a .heliohost.org subdomain (because it would have to be the main domain to have one).

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