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Posted

I 've tried all suggestions mentioned here, like deleting all users and recreating them, and then assign them back to the databases, changing passwords etc.

Still, when I try to go to phpmyadmin, I get a blanc screen, with the address: http://stevie.heliohost.org:2082/cpsess2377486782/3rdparty/phpMyAdmin/index.php

 

Before the crash, I didn't have to log in, when going to phpmyadmin. Now I have to, but with the result of a blanc screen.

 

I am looking for another host now, since I cannot trust helio, and the way they handled the crash is not what you would espect, even when it's a free host.

 

I need everything to work every moment. A temporally down-time is acceptable, but not a crash that takes days to repair, with no help or communication to us the users.

Posted

(for accessing specific database) use your database's username and its password. When you see a blank page ,hit enter on your URL so it loads again.. then you might be able to get in the Phpmyadmin.

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