DVD ROM Issue

[Eeor3]

My D:\ will not show up in the menu and it has power.

 

Tried:

• Re-seating the cables
• Installing another drive
• Running disk checks

Not Tried:

• Contacting Dell support (because they will just tell me to restore it to an earlier date like they always do)
• Cleaned the contacts (they dont look as if they need it)
• Goten anyone else's advice yet

[Quantum Media LLC]

My D:\ will not show up in the menu and it has power.

 

Tried:

• Re-seating the cables
• Installing another drive
• Running disk checks

Not Tried:

• Contacting Dell support (because they will just tell me to restore it to an earlier date like they always do)
• Cleaned the contacts (they dont look as if they need it)
• Goten anyone else's advice yet

 

 

 

try this on the my computwr icon right click and go to manage, when that screen pops up click on disk management and see if your drive is on there if it is, you may just need to "turn it on" if not i would suggest contacting dell

[Eeor3]

My D:\ will not show up in the menu and it has power.

 

Tried:

• Re-seating the cables
• Installing another drive
• Running disk checks

Not Tried:

• Contacting Dell support (because they will just tell me to restore it to an earlier date like they always do)
• Cleaned the contacts (they dont look as if they need it)
• Goten anyone else's advice yet

 

 

 

try this on the my computwr icon right click and go to manage, when that screen pops up click on disk management and see if your drive is on there if it is, you may just need to "turn it on" if not i would suggest contacting dell

 

No sorry that's what I meant by "doesn't show up..." (the D: you see "bob" is a flash drive that has assumed the letter)here:

[Mystical Water]

Make sure that the drivers are working properly, i had the same issue past weeks back but got a new combo drive, well if yes, then your dvd rom needs to be replaced.

[Dragonfire]

Did you try taking out the removable storage devices maybe then the dvd drive will come back?

[joemama718]

Did you try taking out the removable storage devices maybe then the dvd drive will come back?

 

? don't understand your line of thinking there...=X

 

but check your drivers.