Papito Posted June 21, 2015 Posted June 21, 2015 Hi I have been having big issues with my website this weekend. Fortunately, it is only a test site but access to it is regularly disrupted, either a long time loading leading to time out or simply a message that there is no connection to it. All the years I have had a Heliohost account, they have always been plagued by the same issue. I have signed up to another free hosting company and whilst they do not provide all the features/apps you do (that I don't need!), they are a helluva lot faster and more reliable! I am TRYING to move my WP site to this new company but I am finding it IMPOSSIBLE to even attempt to move the .~300MB migration .wpress file and I URGENTLY need to do this as I have to show my site for my end of year project and since your hosting service is so unreliable, it's likely my site will not even load when I give my presentation leading to me losing marks.. I should mention that the transfer speed would be about 3kbps and it said it would take 18hrs to transfer! PLEASE can someone help me with this issue? I notice that to even get to this page to write this post took a couple of tries and a long wait for it to load so perhaps you are having general network issues in Heliohost this weekend? Thanks *UPDATE - I am now trying via FTP and it seems to be working much better with a ~300kbps transfer speed!
Tjoene Posted June 22, 2015 Posted June 22, 2015 Johnny is by choice the experimental server and is therefor the most unstable one.If you need uptime, you should use Stevie instead.
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