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Posted

Dear Heliohost,

 

I found a bug in my cpanel, that crashes the web-server instantly and triggers every time I try it.

 

Whenever I go to my detailed server status and refresh it once,

my web-server crashes and all my pages give a 500: Internal server error.

 

I am not sure if it only crashes my front-end.

 

Please look into this problem.

 

Regards,

Stefan Dinkelberg

Posted

This is because of the process limit. The number of processes per user is limited in Heliohost to limit abuse of resources. cPanel's internal processes for your user are also counted in this. So, your front end gives 500 Internal Server Error for a limited time.

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