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Posted

I have been attempting to enter my Cpanel but cannot. There is a statement that my password is not correct; however, I have never changed my password. Until this past week I have always used the password and was able to enter my Cpanel. I am on Johnny server. My user name is ronald1. I have tried to reset my password and have received a confirmation codes from the server. When I enter the code (I have received about 6 different codes, none worked), nothing happens. I have waited this last time for about 15 minutes.

 

There is something terribly wrong here. It is so frustrating attempting to enter the C panel and not being able to enter. This past weekend I had planned to update my site, but could not. Isn't there an easier way to update a password? Why did my password change when I did not change the password in the first place? On other sites it is so easy to update a password.

 

Please help.

Posted

Your account was suspended for having too many cron jobs. Your only allowed 2 cron runs per day. Ok I've unsuspended your account. Please try to login with your original password.

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