erichoog Posted December 4, 2013 Posted December 4, 2013 Please, can you reactivate my account? Username: erichoog Thanks! Kind regards,Eric Hoogenboom
Byron Posted December 4, 2013 Posted December 4, 2013 Your account was suspended for the following reason: Malware. 1 file(s). PHP.C99Shell FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
erichoog Posted December 4, 2013 Author Posted December 4, 2013 Clear. I have just made a new backup of the homepage directory and SQL database(s) and will scan them asap.Thx! Eric I see Micorsoft Security Essentials indicates the config.php file as effected.See how i can fix this best... I have deleted the infected file (./public_html/administrator/http:/erichoog.heliohost.org/tmp/config.php.Is it possible for you to check if everything is okay now? Eric
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