[Answered] 550 No Such User Here - Mail Delivery Subsystem - Email Gets Bounced

[algby]

I updated CNAME for webmail/smtp/pop3 & imap in heliohost cPanel with the details I have from my domain registrar,

also I have enabled catchall email option in my domain registrar cpanel..however I can send emails out from my domain's inbox the problem is it doesn't receive mails & the emails are bounced back when I send from gmail. How can I troubleshoot this error.. please help me with this.

 

http://webmail.algby.com

 

This is the the bounced response I get back: when I send an email to my domain

 

Delivery to the following recipient failed permanently:

simon@algby.com

 

Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the server for the recipient domain algby.com by algby.com. [216.218.192.170].

 

The error that the other server returned was:

550 No Such User Here

[kyoushuu]

How did you setup your MX records? I checked your MX records but they are quite different from websites that I administer. They have extra entries in there:

 

Your website: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=algby.com&rec=MX

Mine: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=kyoushuu.tk&rec=MX

 

(Yes, I don't know much about emails, just trying to help )

 

Also, did you properly added the e-mail account (in Email Accounts area) and set the default address (in Default Address area) in HelioHost's cPanel? (They are in the Mail section).

[algby]

Hey.. thanks for your inputs, I got it fixed.. I appended my domain registrar's NS in my domain registrar cPanel..& now I can receive mails in my inbox.