algby Posted October 28, 2013 Posted October 28, 2013 I updated CNAME for webmail/smtp/pop3 & imap in heliohost cPanel with the details I have from my domain registrar,also I have enabled catchall email option in my domain registrar cpanel..however I can send emails out from my domain's inbox the problem is it doesn't receive mails & the emails are bounced back when I send from gmail. How can I troubleshoot this error.. please help me with this. http://webmail.algby.com This is the the bounced response I get back: when I send an email to my domain Delivery to the following recipient failed permanently:simon@algby.com Technical details of permanent failure:Google tried to deliver your message, but it was rejected by the server for the recipient domain algby.com by algby.com. [216.218.192.170]. The error that the other server returned was:550 No Such User Here
kyoushuu Posted October 28, 2013 Posted October 28, 2013 How did you setup your MX records? I checked your MX records but they are quite different from websites that I administer. They have extra entries in there: Your website: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=algby.com&rec=MXMine: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=kyoushuu.tk&rec=MX (Yes, I don't know much about emails, just trying to help ) Also, did you properly added the e-mail account (in Email Accounts area) and set the default address (in Default Address area) in HelioHost's cPanel? (They are in the Mail section). 1
algby Posted October 28, 2013 Author Posted October 28, 2013 Hey.. thanks for your inputs, I got it fixed.. I appended my domain registrar's NS in my domain registrar cPanel..& now I can receive mails in my inbox.
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