[Solved] Suspended: Pbrack

[pbrack]

Hey Guys-- I appreciate that the service is free-- but I'm suspended again for no reason-- If you check out my former suspended post-- we went through this like 3 days ago!!

 

I only have one account and I only have one site. don't use too much bandwidth etc

What could be the reason I'm suspended again?

 

ps the script to refresh site didnt' work for me-- sorry, help please?

 

User: pbrack

 

Server: Johnny

 

domain: peterbrackenbury.com

[Ice IT Support]

Your account was suspended for the following reason:

 

Malware. 1 file(s). PHP.Shell-56 FOUND

 

That means that there are some malware files found on your account.

 

For your safety and to protect your website from potential further corruption the account has been suspended.

 

To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.

 

If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi

 

Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

[pbrack]

Ok so I upgraded my site to WP 3.6 and scanned it with two malware scanners --- looks clean and I dont' see any suspect code or files

 

hope its ok now