monyo07 Posted June 1, 2013 Posted June 1, 2013 a. awyissb. Steviec. clueslearning.net I already backed up and scanned and got rid of the file last time my site was suspended. Can I know where it came from this time? If it cannot be fixed, please get it back and I'll rebuild a whole new site. Thanks.
Tjoene Posted June 1, 2013 Posted June 1, 2013 Your account was suspended for the following reason: Malware. 7 file(s). PHP.Hide FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
monyo07 Posted June 1, 2013 Author Posted June 1, 2013 I'm gonna remove all the files there and start anew. But it is still suspended. Thanks for the response.
Tjoene Posted June 1, 2013 Posted June 1, 2013 Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
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