silentjk Posted May 11, 2013 Share Posted May 11, 2013 Username: philhomeServer: johnnyDomain: philhomes.heliohost.org hi, i'm wondering my account got suspended. thanks. Link to comment Share on other sites More sharing options...
Shinryuu Posted May 11, 2013 Share Posted May 11, 2013 Your account was suspended for the following reason: Malware. 1 file(s). Suspect.Bredozip-zippwd-3 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended. I've done a little research on this for you, AV's tend to give this alert when they find a file within a zip archive with facebook in its name. Link to comment Share on other sites More sharing options...
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