shoopg Posted May 4, 2013 Posted May 4, 2013 Username: shoopServer: StevieDomain: http://913gaming.heliohost.org Can I get a further explanation or reactivate my site? I believe the suspension is false.
Shinryuu Posted May 4, 2013 Posted May 4, 2013 This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org 1
shoopg Posted May 4, 2013 Author Posted May 4, 2013 shoop on 913gaming.heliohost.org : unsuspend I logged on from campus and only have 1 account. Not sure how you guys are thinking I have multiples. But thanks for the help
Shinryuu Posted May 4, 2013 Posted May 4, 2013 Not sure how you guys are thinking I have multiples. But thanks for the help shoopg Johnny 913sb.heliohost.org shoop Stevie 913Gaming.heliohost.org There's also the registration emails, but I'm sure you wouldn't like me posting those. The account shoop has been unsuspended. If you still see the account queued page try clearing your cache.
shoopg Posted May 4, 2013 Author Posted May 4, 2013 Thanks. That was an old account that i couldn't get to work with my site on the Johnny server. Sorry about that, thought it was marked as an inactive account but I guess not. Thanks for clearing everything up.
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