Multiple Accounts Policy

[HelioHost]

We've noticed quite a few users creating more than one account recently. Just to refresh your memory, our terms state that each user is allowed one account, and our policy for dealing with multiple accounts belonging to one user is that all involved accounts will be suspended. Each account that is created on Heliohost must read the bright red text "Only one account is allowed per user." It's directly above the button labeled "Create Account." It's really hard to miss.

 

We do offer several valid reasons to have more than one account, but all users with more than one account must first ask permission to have more than one account on our forums http://helionet.org/ If a member of the Heliohost staff agrees that you have a legitimate reason for multiple accounts, then you will be granted permission and you can sleep easy knowing that you won't suddenly be suspended.

 

If you are one of the many people out there that already have more than one account you have three options:

1. Choose one account and use the deletion script http://www.heliohost.org/home/support/scripts/delete on the rest.
   
2. Apologize for your inability to read and/or follow the rules, and belatedly ask permission.
   
3. Spend your days and nights looking over your shoulder constantly like a hunted animal knowing that at any moment all of your accounts could suddenly become suspended for breaking the rules.
   

Obviously option three is the logical choice.

 

Another thing to keep in mind is that even if you only own one account yourself it might appear that you have more than one if your family members, coworkers, fellow students, etc all have accounts too. In this case it's probably better to be safe than sorry, and you could post on the forums requesting that your accounts be immune to the multi-account detection systems.