Ryst Posted December 14, 2012 Share Posted December 14, 2012 HelioHost username: rystServer: StevieHelioHost main domain: ryst.heliohost.org I would like to inquire about the suspension of my account on HelioHost. As far as I know, my website never used up too many resources as it is basically a website for a server of a game, which just contains some useful information such as the staff of the server, a list of recently banned players as well as a chat externally hosted and a forum - we also never ran cron scripts or proxy software.I also tried to re-activiate my account in case that was what caused the suspension, though I can assure you that I logged in quite a few times the past months, and the account renewal failed anyway as it cannot find my account in the database.I never broke the Terms of Use, because, as stated earlier, the website was quite static, with the information being updated very rarely. I am sure this is just a big mistake, and thus, I would like to get my account reactivated. Link to comment Share on other sites More sharing options...
Tjoene Posted December 14, 2012 Share Posted December 14, 2012 You were suspended for sending to many emails.Keep your mail traffic under 50 mails, per day or you will be suspended again. Your account should be unsuspended now. Link to comment Share on other sites More sharing options...
Ryst Posted December 14, 2012 Author Share Posted December 14, 2012 Thank you very much. I found out that a certain module in the forum caused an infringement of the maximum amount of emails allowed. I disabled it. Link to comment Share on other sites More sharing options...
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