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Posted

Dear Admin,

 

will you please enable my account.

user name - umakantm

server - stevie

domain- freejournal.heliohost.org

 

Note: it is frustrating to see the account suspended time and again. The links to activate suspended account says "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." And the worst thing is that there is no way to contact any admin..

 

Hope you solve the problem..

Posted

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

 

If you still see the suspended page, please clear your cache.

 

The reason the link to reactivate your account isn't working is because your account was not inactive, it was suspended. Both show the same page. And there is a way to contact administrators. The best way to contact us is through this forum, which you did.

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