jjr52 Posted September 5, 2012 Share Posted September 5, 2012 Hi, I think this account is suspended due to lack of use. I can't log in and when I request a password reset I get the email but the reset doesn't work (it gets stuck on the confirmation page).I am only trying to unlock it so I can delete the account and move it to Stevie as I stopped using your service due to Johnny being unstable.Please can you unblock/unsuspend or delete the account? I don't mind which.Thanks,jjr52 Link to comment Share on other sites More sharing options...
cl58 Posted September 5, 2012 Share Posted September 5, 2012 Your account is inactive, meaning you did not log in within the past thirty days. You can renew your account at http://www.heliohost.org/home/support/scripts/renew Link to comment Share on other sites More sharing options...
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